LEGAL

Software Terms of Use

Governing terms for DCPacket software, applications, cloud-hosted services, and related documentation.

These Software Terms of Use (“Terms”) govern your use of DCPacket software, applications, cloud-hosted or SaaS services, and related documentation (collectively, the “Software”). “DCPacket” means DCPacket, Inc. and its affiliates. “You” or “your” means the individual, company, organization, or entity licensed to use the Software.

Your use of the Software or any written or electronic acceptance constitutes agreement to these Terms on behalf of yourself and your entity. These Terms may be updated by DCPacket at any time. The date of the most recent update appears at the top or bottom of this page. Continued use after an update, or failure to provide written objection to legal@dcpacket.com within 10 days of the update, constitutes acceptance.

Software License

DCPacket grants you a limited, non-exclusive, non-transferable, non-sublicensable license to use the Software solely:

  • for its intended purpose in connection with DCPacket products or services you have purchased or subscribed to,
  • for your internal business purposes, and
  • in compliance with these Terms.

Hosted/SaaS Software is licensed only for the subscription period specified in writing. Free Software may be terminated at any time. DCPacket may terminate your license without notice upon sale of DCPacket or its assets, or if a competitor acquires control of you or your business. License terminates automatically upon breach of these Terms, any related Product agreement, insolvency, dissolution, or similar events.

Upon termination, immediately cease use, delete all copies, destroy documentation, and (upon request) certify compliance.

Third-Party Terms

Software may include third-party code subject to separate licenses (e.g., open-source). Hosted Software may be subject to third-party hosting provider terms. You must comply with all such terms provided or linked by DCPacket.

Log-In Credentials

Do not share credentials. You are responsible for confidentiality and all activities under your account. Notify DCPacket immediately of unauthorized use or security breaches.

Linking and Third-Party Sites

No unauthorized linking, framing, or mirroring of hosted Software sites without prior written consent. Links to third-party sites are provided for convenience; DCPacket disclaims responsibility or liability for them.

User Content

If Software allows postings shareable with others, you assign all rights, title, and interest in such content to DCPacket. It may be used, reproduced, or distributed without attribution, compensation, or confidentiality obligations.

Ownership and Proprietary Rights

DCPacket owns all right, title, and interest in the Software, its content, improvements, and related IP worldwide. Software and related materials are confidential; you must protect them from unauthorized disclosure. Trademarks, copyrights, and notices must remain intact. No rights to use DCPacket marks without consent.

Data Collection and Access

DCPacket may monitor, collect, use, anonymize/aggregate, publish, or sell usage data for compliance, improvement, or business purposes. Remote updates may be installed without notice. Export and backup of your data are your responsibility.

Prohibited Uses

You may not:

  • reverse engineer, decompile, modify, create derivatives, or attempt to access source code;
  • introduce viruses, malware, or bypass security;
  • use for residential, military, nuclear, unlawful, export-prohibited, or non-intended purposes;
  • post unlawful, infringing, defamatory, obscene, or commercial solicitation content;
  • use beyond internal business or in violation of laws/export controls.

Disclaimers and Liability Limitations

SOFTWARE IS PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND (EXPRESS OR IMPLIED), INCLUDING MERCHANTABILITY, FITNESS, NONINFRINGEMENT, OR TITLE.

DCPACKET DISCLAIMS LIABILITY FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES (INCLUDING LOST PROFITS, DATA, BUSINESS), EVEN IF ADVISED OF POSSIBILITY.

MAXIMUM AGGREGATE LIABILITY IS LIMITED TO AMOUNTS PAID FOR THE SOFTWARE LICENSE IN THE 12 MONTHS BEFORE THE CLAIM (OR $100 IF UNENFORCEABLE). No liability for viruses, interruptions, third-party issues, misuse, force majeure, or failure to install updates.

Miscellaneous

Non-assignable by you without consent; DCPacket may assign freely. Governed by the laws of Texas (without conflicts principles). Exclusive jurisdiction/venue in state/federal courts of Collin County, Texas. No jury trial. Claims must be brought within 1 year.

Last updated: February 2026

For questions, contact legal@dcpacket.com.